Question 1

Where can I park my car upon arrival?

Accepted Answer

You can park your car for 10 minutes in front of the hotel to drop off your luggage at the reception. After that, please use the nearby public parking spaces. The closest one is at Ischlerstraße 12, just 250 meters away. The largest parking area is at Mondseestraße 19, about 350 meters from the hotel.

Question 2

Are there facilities for guests arriving by bike?

Accepted Answer

Absolutely! We offer a secure, complimentary bicycle parking area behind the hotel. E-bike users can also take advantage of our charging station to stay powered up for your next adventure.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 2:00 p.m. to 6:00 p.m., and check-out is until 11:00 a.m. Our reception desk is not open 24 hours, so if you plan to arrive outside these times, just let us know in advance — we’ll do our best to arrange a smooth check-in for you.

Question 4

What should I do if I arrive after 6:00 p.m.?

Accepted Answer

If you plan to arrive after 6:00 p.m., please let us know via email at info@hotelradetzky.at or via WhatsApp on +436607736774. We will either wait for you or place your room key in our outside safe for a flexible arrival.

Question 5

Is there an elevator in the hotel?

Accepted Answer

Unfortunately, we do not have an elevator. Our hotel spans three floors, and we apologize for any inconvenience this may cause.

Question 6

Does Hotel Radetzky offer any facilities for storing bikes?

Accepted Answer

Yes, Hotel Radetzky offers secure bike storage. Located in St. Gilgen by the Wolfgang see, we cater to cycling enthusiasts. Our storage ensures your bike is safe for your next adventure. If you are coming with e-bike, you can load free of charge at Hotel Radetzky.

Question 7

Are pets allowed at the hotel?

Accepted Answer

We understand that pets are part of the family, and they are welcome at Hotel Radetzky for an additional fee. Please let us know in advance if you plan to bring your pet.

Question 8

Do you offer any special packages or deals?

Accepted Answer

Yes, we offer a range of seasonal packages and special deals. Please check our website or contact us directly for the latest offers. We strive to provide the best value for your stay.

Question 9

Are pets allowed at the hotel?

Accepted Answer

We understand that pets are part of the family, and they are welcome at Hotel Radetzky for an additional fee. Please let us know in advance if you plan to bring your pet.

Question 10

What measures are in place for guest safety and hygiene?

Accepted Answer

Your safety is our top priority. We adhere to strict hygiene protocols, including regular cleaning and disinfection of all common areas, hand sanitisers available throughout the hotel, and contactless check-in options. Our staff is fully trained to ensure a safe and comfortable stay for every guest.

Question 11

Is breakfast included in the room rate?

Accepted Answer

Yes, a delicious breakfast is included in your room rate. We offer a wide variety of options to suit different tastes and dietary preferences.

Question 12

What outdoor activities are available near Hotel Radetzky?

Accepted Answer

Numerous opportunities for outdoor activities surround us. You can enjoy hiking, biking, and various water sports on Lake Wolfgangsee. Our staff will be happy to provide you with recommendations and maps to help plan your adventures.

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